Health Office Administration

About this Programme

Treatment plans and patient needs are becoming more complex as medicine advances and the population ages. This requires detailed medical records, accurate coding and billing, and efficient scheduling. All these tasks require a skilled administrator.

Our Health Office Administration program at CLI College is designed to equip students with the essential skills and knowledge needed to excel in administrative roles within healthcare settings.  This program combines theoretical learning with hands-on practical training to prepare students for various responsibilities in medical offices, clinics, hospitals, and other healthcare facilities.

Learning Outcomes

At the end of the program, you’ll be equipped to:

• • Carry out various administrative tasks to support patient care that calls for confidentiality, critical thinking, attention to detail, interpersonal skills, and the ability to function well in a multicultural setting.
  • Transcribe medical documents and reports properly, including a study on medical terminologies.
  • Effectively schedule appointments, manage patient flow, and maintain accurate calendars.
  • Provide excellent customer service to patients in person and over the phone, creating a positive and welcoming experience.
  • Develop exceptional communication skills to interact effectively with patients, healthcare professionals, and insurance companies verbally and in writing.

Who is this program for?

If you’re interested in healthcare but don’t necessarily want direct patient interaction, this program equips you with the skills to work in a supportive role within a medical setting.

Program Type

Diploma Course

Duration

4 Months

Course Fee

Program Courses

Course Delivery

Assignments, tests, and classes will be done at the college. The timetable will be communicated on enrollment.

Admission Requirements

You required to have:

1. A minimum of Senior Secondary Certificate Examination (SSCE) academic qualification of any discipline (Art, Commercial or  Science).

2. You must be 18 years and above.

Roles of a Healthcare Office Adminstrator

• Greet patients, answer phones, and manage appointments.
• Maintain accurate and up-to-date patient records and files.
• Process claims, manage insurance paperwork, and handle billing inquiries.
• Coordinate appointments, surgeries, and procedures.
• Accurately enter patient information and medical data into electronic health records.
• Provide exceptional patient care and resolve concerns.
• Oversee office operations, supplies, and equipment.
• Assist healthcare professionals with administrative tasks.
• Maintain patient confidentiality and adhere to HIPAA regulations.

Career Opportunities

Health office administration prepares students to work as medical and health services managers. Common jobs in this field include:

• Healthcare Administrator: Oversees hospital operations.
• Health Information Manager: Manages patient data.
• Medical Records Manager: Manages patient records.

Application Procedure

• Pay a non-refundable application fee of N5,000.
• Fill out and submit the application form.
• As soon as you submit your application form you will get an email from us with a link to your entrance Exam, which you will attempt online.